A PM schedule and a lab instrument maintenance plan aren’t the same thing. Most labs running LC-MS, GC-MS, and ICP-MS instruments discover that when something fails between scheduled visits despite service running on time. The scope just didn’t reflect how...
OEM mass spec service contracts are built around a specific set of situations, and for those situations they work well. Labs running into slow response times, parts availability problems, or diagnostic issues that keep bouncing between vendors are often better served...
Mass spec instrument relocation is more than a logistics problem. Whether across the hall or to a new facility, moving a mass spectrometer is a qualification event under GMP and ISO/IEC 17025 frameworks. If your lab has a move coming up, or is in the middle of...
The assumption is that new instrumentation means reliability and refurbished instrumentation means compromise. In practice, the questions are much simpler: does the instrument meet your method requirements, and did the vendor validate it against your specific...
When GC-MS performance drops, the symptom is rarely self-explanatory. Inlet problems look like detector problems. Column contamination looks like carrier gas drift. The longer the wrong component gets chased, the longer the instrument stays down. Environmental and...
When your LC-MS starts underperforming, you know something’s off before you know what. The data flags the problem but doesn’t tell you where it started, and when you chase the wrong component first, you’re adding downtime that didn’t need to...