The leading independent lab services provider

ILS is the nation’s fastest-growing independent analytical lab services partner. From emergency repairs to turnkey lab startups, we deliver multi-vendor expertise with the flexibility, speed, and care only an independent can provide.

Who we are

Experts with Deep Technical Knowledge

ILS is a dedicated team of engineers and clinical scientists professionally trained for installation, maintenance, compliance, validation, and other consulting services on equipment across all major OEMs including Sciex, Agilent, Waters, Perkin Elmer, and Shimadzu and equipment types.

Trusted Team with Over 30 Years of Experience

With more than 30 years of experience maintaining and repairing laboratory instrumentation, we’ve serviced thousands of pieces of instrumentation for hundreds of clients nationwide.

Dedicated to Solving Every Lab Need

Our mission is to keep labs running by bringing together mechanical skill, scientific understanding, and real care for the people we serve. We take pride in doing the hard work, showing up when it matters, and solving problems with a helpful attitude.

“Thank you all for your support for our lab over the years… The COLA inspector was so impressed with the processes, QA and QC information that he mentioned that he will use the ideas and structure of the monthly QA when surveying other labs. He scored our lab at 0 deficiencies or recommendations! For me it was another reminder of the amazing partners you are for us.”

Reference Lab Owner

Who we serve

With physical offices and dedicated teams stationed in Ohio, New Jersey, Florida, Washington, and California, we can reach labs in the Northeast, Midwest, and Pacific Northwest with industry-leading on-site response times.

  • Clinical & Toxicology Labs
  • Forensic Labs
  • Pharma & Biotech Labs
  • Academic Labs
  • Government Labs
  • Food & Beverage & Fragrance Labs
  • Environmental & Water Quality Labs

Our Values

Founded in 2009 by Alan Miller after decades of OEM and field experience, ILS has built a culture of strong customer service and scientific excellence that delights our clients and excites our team.

    Excellence

    Technical Capabilities & Customer Service

    Ownership

    Relied On & Trusted to Get the Job Done

    Self Motivated

    Take Initiative & Pride in Our Work

    Communication

    Effective, Efficient & Systematic

    Continuous Improvement

    Do Better Today Than Yesterday

    Join our team

    ILS is always looking for passionate field service engineers to add to our network of regional service hubs.

    Why Join ILS?

    • Make a Direct Impact in a Fast-Growing Company – Help shape a rapidly expanding leader in analytical lab services.
    • Multi-Vendor, Multi-Modality – Build expertise across major OEMs and a wide range of instrument types.
    • Grow Your Career with Us – Advance through training, leadership opportunities, and a culture of excellence

    Benefits

    • Health, dental, & vision insurance
    • Professional development 
    • Paid holidays & vacation
    • 401K plans

     

    6909 Columbus Rd. SW
    Granville, OH 43023
    sales@innlabserv.com
    (614) 858-5305

    © 2019 Innovative Lab Services. All rights reserved.